ERGO3 für SPD-SL, Look and Time

Fixings don’t fit - advice is the file bolts down with an industrial sanding machine?! Or use washers - which are not supplied! Product has promise but feels really amateurish and unfinished sadly - really disappointed.

This concerns a public message to "Mid-Foot Cycling", as well as a review regarding the seller. I purchased one pair of Mid-Foot adapters on October 5th, 2025. Today is November 15th, and so far:

I have not received anything, and

I have never received any response to the emails I already sent.
It is as if they don’t exist.

Within the first 10 days, I sent my initial email because I had received no updates and wanted to invoke my consumer rights and cancel the order — no response. Still within the 14-day period, I sent a second email asking for a reply to the first one — again no response. One week later, I sent another email to cancel everything and to ask that they respect European consumer rights — no response.

I sent yet another email, this time with the Belgian consumer protection organization in CC, as well as the Swiss one, since they present themselves as a Swiss company — still no response from Mid-Foot. I did however receive a reply from Belgian consumer protection, stating that I must wait for a response from the Swiss organization.

The name mentioned on the website is Niels Erikstrup, and it lists Zug as a reference location in Switzerland. Apparently, they don’t take customers, their rights, or their inquiries seriously. So up until today: no reaction, no apology, no refund. At this point, I consider this fraud.

Adapter works excellent. Very high quality of material. Perfect fit to existing shoes and bike.

Very satisfied, assembly quite easy. Feels good while cycling. Quantity is good.

Moved cleats back 24mm and feel more powerful in the pedal stroke lowered the saddle 10mm to compensate